Recall InfoLink

Manage Recalls with Ease.

Protect your consumers and brand from a costly recall with a fully automated, industry-leading product recall management system.

Recall InfoLink two people in warehouse looking at a tablet.
COMPREHENSIVE

Are you ready for a recall?

Recalls are never planned. We provide the tools and expertise to help you respond effectively. A reliable recall system is essential for consumer safety and protection.

  • Plan & Practice
    Prepare your team and your supply chain with realistic mock recall simulations. Build confidence and clarity into your recall plan so you are ready for any recall event.
  • Respond & Report
    Automate recall notifications, response verification, and documentation to ensure recipients take the necessary actions. Our product recall management system helps you prioritize consumer safety with effective, complete recalls.
A well performed product recall protects your brand, instills confidence, and builds trust along the value chain that is hard to replace.
Roger Hancock, CEO, Recall InfoLink

With Recall InfoLink's system, the worry is gone from processing recalls from our suppliers to our store customers. The speed of the system and simplified compliance has taken the headaches out of recalls.

Ray Sprinkle
CEO
URM Stores, Inc
SIMPLE

Manage recalls in minutes.

Managing product recalls doesn’t have to be complicated. With our intuitive recall system, handling recalls becomes a simple business process. Our platform helps you:

  • Prepare for the unexpected with realistic recall simulations
  • Start and manage recalls with a few clicks on any device.
  • Communicate customized information to all involved parties.
  • Track event progress across the supply chain in real time.
  • Document everything automatically for business and compliance needs.
Recall InfoLink recall starters looking at a computer

A Typical Recall InfoLink Timeline

01.

Enter Recall Details

Log in to your account and input recall details with structured fields to ensure accuracy and compliance.

10:00 AM
10:10 AM
02.

Import Contacts

Upload contact info or distribution lists and designated affected parties.

03.

Automate Notifications

Send notifications via email, text, phone calls, and fax with guaranteed delivery.

10:15 AM
11:15 AM
04.

Track Progress

Monitor real-time responses as action is taken while auto-reminders are sent to unresponsive contacts at scheduled intervals.

05.

Status Reports Sent to Your Inbox

Stay updated with automated reports summarizing recall status delivered directly to your inbox.

12:15 PM
12:45 PM
06.

Confirm Actions Taken

Receive verification that affected products have been removed, disposed of, or corrected as necessary.

07.

Optional Re-Notification

If needed, scheduled re-notifications to unresponsive contacts sent before finalizing the recall.

1:15 PM
2:15 PM
08.

Download Reports

Generate detailed reports for regulatory compliance and internal review.

09.

Wrap Up

Complete the recall in hours, not days.

2:20 PM
Click and drag
global

For every supply chain and industry.

Consumer safety depends on businesses across the supply chain being ready to manage recalls. Our easy-to-use recall system works across industries and verticals.

  • Manufacturers
  • Distributors
  • Points of Sale
  • Consumers
  • Food
  • Pharmaceutical
  • Pet & Animal
  • Medical Device
Recall InfoLink responder with a clipboard in a warehouse

Partnerships

Are you ready to modernize your recall system?

Managing product recalls doesn't need to be difficult anymore. Our recall management system and team have been helping companies confidently conduct hundreds of recalls and protect consumer safety for over 15 years. It’s time to be Recall Ready.