Recall InfoLink

Manage Recalls with Ease.

Protect your consumers and brand from a costly recall with a fully automated, industry-leading product recall management system.

Recall InfoLink two people in warehouse looking at a tablet.
COMPREHENSIVE

Are you ready for a recall?

Recalls are never planned. We provide the tools and expertise to help you respond effectively. A reliable recall system is essential for consumer safety and protection.

  • Plan & Practice
    Prepare your team and your supply chain with realistic mock recall simulations. Build confidence and clarity into your recall plan so you are ready for any recall event.
  • Respond & Report
    Automate recall notifications, response verification, and documentation to ensure recipients take the necessary actions. Our product recall management system helps you prioritize consumer safety with effective, complete recalls.
A well performed product recall protects your brand, instills confidence, and builds trust along the value chain that is hard to replace.
Roger Hancock, CEO, Recall InfoLink

With Recall InfoLink's system, the worry is gone from processing recalls from our suppliers to our store customers. The speed of the system and simplified compliance has taken the headaches out of recalls.

Ray Sprinkle
CEO
URM Stores, Inc
SIMPLE

Manage recalls in minutes.

Managing product recalls doesn’t have to be complicated. With our intuitive recall system, handling recalls becomes a simple business process. Our platform helps you:

  • Prepare for the unexpected with realistic recall simulations
  • Start and manage recalls with a few clicks on any device.
  • Communicate customized information to all involved parties.
  • Track event progress across the supply chain in real time.
  • Document everything automatically for business and compliance needs.
Recall InfoLink recall starters looking at a computer

A Typical Recall InfoLink Timeline

01.

Login to Recall InfoLink

Recall starter logs in to Recall InfoLink to start a recall

10:00 AM
10:17 AM
02.

Recall Initiated

Responders are instantly notified via email with recall details.

03.

First Response & Automatic Reminder

First recall responder confirms action taken in Recall InfoLink system. Automatic phone call reminders to un-aknowledged responders.

11:17 AM
12:17 PM
04.

Second Automatic Reminder

Phone call reminders automatically sent to un-acknowledged responders.

05.

Third Automatic Reminder

Phone call reminders automatically sent to un-acknowledged responders.

1:17 PM
2:17 PM
06.

Notifications Complete

Event notifications finished and full reports ready to export.

07.

Re-Notification

If desired, re-notifications can be sent to un-acknowledged responders.

2:22 PM
2:27 PM
08.

Reports Downloaded

Reports ready for visits by regulators and food safety certifiers.

09.

Recall Finished

Recall finished 4hr and 30min after starting.

2:30 PM
Click and drag
global

For every supply chain and industry.

Consumer safety depends on businesses across the supply chain being ready to manage recalls. Our easy-to-use recall system works across industries and verticals.

  • Manufacturers
  • Distributors
  • Points of Sale
  • Consumers
  • Food
  • Pharmaceutical
  • Pet & Animal
  • Medical Device
Recall InfoLink responder with a clipboard in a warehouse

Partnerships

Are you ready to modernize your recall system?

Managing product recalls doesn't need to be difficult anymore. Our recall management system and team have been helping companies confidently conduct hundreds of recalls and protect consumer safety for over 15 years. It’s time to be Recall Ready.