H-E-B Voluntarily Issues Recall Specific flavors and container sizes of EconoMax and Hill Country Fare ice creams and Creamy Creations sherbets recalled for broken metal in processing equipment

For Immediate Release

May 30, 2018

Contact

Consumers

 1-855-432-4438

Media

Dya Campos
  campos.dya@heb.com
 210-268-9700

Announcement

Committed to the quality of its products, H-E-B is voluntarily issuing an all-store recall for certain flavors and container sizes of EconoMax and Hill Country Fare ice creams and Creamy Creations sherbets for broken metal in processing equipment found during routine maintenance. The affected products were distributed to stores in Texas and Mexico.

To date, there have been no injuries reported due to this incident.

All products related to this recall have been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible.

The voluntary recall impacts the following products:

UPC Number Product Size Best by date
4122092736 EconoMax Neopolitan 4 quarts 6/1/2019 through 6/23/2019
4122092733 EconoMax Neopolitan 56 ounces 6/24/2019
4122092734 EconoMax Vanilla 4 quarts 5/24/2019 through 6/17/19
4122092731 EconoMax Vanilla 56 ounces 5/26/2019 through 5/27/019
4122090944 Hill Country Fare Chocolate 4.5 quarts 6/24/2019
4122092215 Hill Country Fare Cookies and Cream 56 ounces 5/27/2019 through 5/28/2019
4122090946 Hill Country Fare Fudge Revel 4.5 quarts 6/7/2019 through 6/8/2019
4122090943 Hill Country Fare Neopolitan 4.5 quarts 6/3/2019 through 6/22/2019
4122092212 Hill Country Fare Neopolitan 56 ounces 6/25/2019
4122010102 Hill Country Fare Neopolitan (Mexico) 4.5 quarts 6/17/2019 through 6/18/2019
4122090947 Hill Country Fare Strawberry Revel 4.5 quarts 6/8/2019 through 6/9/2019
4122090942 Hill Country Fare Vanilla 4.5 quarts 6/6/2019 through 6/7/2019
4122083898 HEB CC Fruit Punch Sherbet Quart 12/22/2018
4122034607 HEB CC Lime Sherbet Quart 11/19/2018 through 11/20/2018

Customers who purchased the product can return it to the store for a full refund. Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 8 p.m. Central Standard Time.

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Product Photos

  • EconoMax Neopolitan, 4 quarts, UPC 4122092736
  • EconoMax Neopolitan, 56 ounces, UPC   4122092733
  • EconoMax Vanilla, 4 quarts, UPC 4122092734
  • EconoMax Vanilla, 56 ounces, UPC 4122092731
  • Hill Country Fare Chocolate, 4.5 quarts, UPC 4122090944
  • Hill Country Fare Cookies and Cream, 56 ounces, UPC 4122092215
  • Hill Country Fare Fudge Revel, 4.5 quarts, UPC 4122090946
  • Hill Country Fare Neopolitan, 4.5 quarts, UPC 4122090943
  • Hill Country Fare Neopolitan, 56 ounces , UPC 4122092212
  • Hill Country Fare Neopolitan (Mexico), 4.5 quarts, UPC 4122010102
  • Hill Country Fare Strawberry Revel, 4.5 quarts, UPC 4122090947
  • Hill Country Fare Vanilla, 4.5 quarts, UPC 4122090942
  • HEB CC Fruit Punch Sherbet, Quart, UPC 4122083898
  • HEB CC Lime Sherbet, Quart, UPC 4122034607
  • HEB CC NSA Orange Sherbet, Quart, UPC 4122083895
  • HEB CC NSA Strawberry Sherbet, Quart, UPC 4122083894
  • HEB CC Orange Sherbet Vanilla Cream Swirl, Quart, UPC 4122083897
  • HEB CC Rainbow Sherbet, Quart, UPC 4122097260
  • HEB CC Strawberry Sherbet Vanilla Cream Swirl, Quart, UPC 4122083896

Page Last Updated: 05/31/2018